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Backup Your Computer

January 21, 2015

This document provides a discussion of computer backup solutions and our recommendations. For computer backups we generally distinguish between two types: file and image. A file backup is simply a copy, or snapshot, of a set of files at a … Read more

Send Large Files

January 5, 2015

For many, email is the de facto method for sharing files between users.  However most email services, including the University’s instance of Microsoft Exchange, impose a limit on the total size of an email, including file attachments.  For outlook.unc.edu this … Read more

Connect to M Drive

November 26, 2014

This content is Onyen protected. Please enter your Onyen to log in and view it.

Find lost email attachment

November 24, 2014

Has this happened to you?  You open an email attachment, make some modifications, click save and close the attachment.  Later you want to go back to that saved copy only to realize you don’t know where you saved it on … Read more

Getting Started on the Research Computing Cluster

November 14, 2014

Main help documentation: http://help.unc.edu/help/research-computing-getting-started/ Documentation / examples for invoking applications: http://help.unc.edu/help-tag/research-computing-services/ ITS Research Computing Services website: http://its.unc.edu/research-computing/ Resource utilization/billing reports: https://help.unc.edu/help/getting-started-on-killdevil/ Research Computing Training: http://its.unc.edu/rc-services/research-computing-training/ X-Win32 and SSH Secure Shell You will need SSH Secure Shell for accessing the server command line and transferring … Read more

Report Spam/Phishing Emails

November 6, 2014

Audience All UNC Faculty, Staff, Students and Affiliates using outlook.unc.edu Definitions Spam, or junk mail, is unsolicited email that tries to sell you a product or service, such as the “latest and greatest” diet pill or some form of “cutting … Read more

Tips for Changing Onyen Password

August 8, 2014

The general procedure to avoid lockouts when changing your onyen password: Close Outlook, save/close work. Go to https://improv.itsapps.unc.edu/#UserChangePwdPlace:changePwd prior to the password expiration and change the password.  Do not attempt to change your password through any other means. If you … Read more